Eligibility for Refunds

• Products must be returned within [insert timeframe, e.g., 30 days] of the purchase date.
• Items must be in original condition, unused, and with all tags and packaging intact.

 

Non-Refundable Items

• Certain items, such as [list items, e.g., sale items, gift cards], are not eligible for refunds.

 

Requesting a Refund

• To initiate a refund, please contact our customer service team at [insert contact information].
• Include your order number, the reason for the return, and any relevant photos if applicable.

 

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [insert timeframe, e.g., 7-14 business days], and a credit will automatically be applied to your original method of payment.

 

Exchanges

• If you would like to exchange an item, please follow the return process and place a new order for the desired item.

 

Shipping Costs

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Changes to the Policy

• We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page.